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How do I make a purchase?
To order a product, simply choose the category you want from the left hand side menu. You can then browse through the list of products until you find what you are looking for. Once selected, enter the quantity then click on the ‘BUY’ button next to that. Click on ‘Go to Checkout’ then log in or create a new customer account with us. Your browser should be Cookie enabled to save your details for future purchases. Enter your Card details, delivery address and contact telephone, then click on ‘Next Step’. Your order will be validated only when you click the ‘Place order’ on the last page.
There are 3 different ways of ordering digital prints. To order online choose one of the first two methods then simply select the images you want printed, upload them onto our server, select the desired size and quantity, complete the order form and follow the basic steps to finalise your order. Images can be sent to us by post too! Before you take these pictures, make sure that your camera settings are set properly. Click here to view our Print / resolution chart.
Is the site secure?
We use a SSL certificate for the areas of the site that contain your personal details. It uses the 128-bit encryption meaning that it is completely safe for you to place an order through it. When you place an order your details are encrypted by our secure socket layer certificate (SSL) before being sent to the bank for authorisation. All your payment details are handled by Secpay.
Shipping and handling
You may refer to the Delivery page for more information.
What if an item is not in stock?
We will send you the items that are in stock and as soon as we get the out of stock items we will dispatch them. Should we not be able to dispatch the items to you within 5 working days we will contact you for further instructions..
Which countries can order?
We currently deliver to the UK (including all of the islands) and Western & Central Europe. Due to past delivery problems, we no longer provide this service to Eastern and African countries.
VAT?
The price you see on our website is the price you pay. This price includes tax, post packaging and delivery to your home.
Guarantee?
All our products are covered by the manufacturers’ warranty. Should you wish to return a product because it is defective, kindly refer to the Returns Policy.
How do I contact you?
Click here to find out more.
More information?
You may refer to our Privacy Policy, Terms and Conditions and the About Us pages, or simply write to us on sales@directfoto.co.uk
DIRECTFOTO SHOP
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